Çatdırılma

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Processing time may vary depending on product availability, order volume, or verification requirements.

Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Destinations

We offer worldwide shipping to most countries and regions. If your location is not supported at checkout, please contact us for assistance before placing an order.

3. Shipping Methods

We work with international logistics providers such as DHL, FedEx, UPS, and other reliable carriers. Shipping methods are selected based on destination, package weight, and delivery urgency.

We reserve the right to choose the most appropriate carrier unless a specific method is requested and confirmed in advance.

4. Shipping Time

Estimated delivery times are for reference only and may vary due to customs clearance, carrier delays, or local regulations.

• Express Shipping: 3–7 business days

• Standard Shipping: 7–15 business days

Delivery times are not guaranteed.

5. Shipping Costs

Shipping costs are calculated based on package weight, dimensions, destination, and selected shipping method. Any applicable shipping fees will be displayed at checkout or confirmed by our sales team.

Customs duties, import taxes, or local fees are the responsibility of the customer unless otherwise agreed in writing.

6. Customs and Import Duties

International shipments may be subject to customs inspection and clearance procedures. We are not responsible for delays, additional charges, or refused shipments caused by customs authorities.

Customers are responsible for providing accurate and complete shipping and customs information.

7. Tracking Information

Once the order is shipped, tracking information will be provided via email or order notification. Tracking updates depend on the carrier’s system and local delivery networks.

8. Risk of Loss

Risk of loss or damage transfers to the customer once the shipment is handed over to the carrier. Customers are advised to inspect packages upon delivery and report any visible damage immediately.

9. Failed Delivery or Incorrect Address

We are not responsible for delivery failures caused by incorrect or incomplete shipping information provided by the customer. Additional shipping costs incurred due to re-delivery or return will be borne by the customer.

10. Delays and Force Majeure

We shall not be held liable for shipping delays caused by events beyond our reasonable control, including but not limited to natural disasters, customs inspections, carrier disruptions, or governmental actions.

11. Contact and Support

For shipping-related inquiries, please contact our customer support team. We provide global service support to assist with logistics coordination and order tracking.